By completing a Transaction, you enter into a legally binding and enforceable agreement with us to purchase the digital product and/or service offered on the Platform.
Due to the nature of digital products and services, all purchases are final. Once payment has been successfully processed and access to, delivery of, or download of the digital product or service has been provided, the Transaction cannot be cancelled, returned, exchanged, or refunded.
You acknowledge and agree that digital products cannot be returned once delivered, and therefore we do not offer refunds for reasons including, but not limited to, change of mind, accidental purchase, lack of usage, incompatibility with your device or software (unless explicitly stated by us), or dissatisfaction with the product after delivery.
If you experience a genuine technical issue that prevents you from accessing or receiving the purchased digital product or service, you may contact us for assistance. We will make reasonable efforts to resolve the issue or re-deliver the product or service where applicable. Such assistance does not constitute a refund entitlement.
Refunds will only be considered where required under applicable law or if we determine, at our sole discretion, that the digital product or service could not be delivered due to reasons solely attributable to us.
For any delivery or technical support issues, you may contact us through the support channel provided on the Platform.