Terms and Conditions

 

1. Acceptance of Terms

By accessing this webpage, you agree to be bound by these Terms and Conditions ("Terms"), which constitute a legally binding agreement between the Merchant ("we", "us", or "our") and the User ("you" or "your").

Please read these Terms carefully before accessing or using the website. If you do not agree to these Terms, you must not access or use the Platform.

We reserve the right to update or modify these Terms at any time by posting changes on the Platform. You should review these Terms periodically. If any changes are unacceptable to you, you should stop using the Platform.

2. Eligibility

You represent and warrant that you have the legal right, power, and authority to:

  • Enter into these Terms.
  • Become a party to a legally binding agreement.
  • Perform all obligations under these Terms.

3. Definitions

Payment Instrument

Includes:

  • Credit Card
  • Debit Card
  • Bank Account
  • Prepaid Payment Instrument
  • UPI
  • IMPS
  • Any other payment methods introduced by banks or financial institutions.

Platform

The website or platform where the Merchant offers products or services and where transactions are initiated.

Transaction

An order or request placed by the User to purchase products and/or services by paying the Transaction Amount.

Transaction Amount

The amount paid by the User for a Transaction.

User

Any person using the products and/or services offered on the Platform.

Website

www.instamojo.com or the mobile application.

4. Merchant's Rights

We may collect, store, and share the information provided by you for the purpose of:

  • Delivering products or services.
  • Contacting you regarding your transaction.

5. Your Responsibilities

You agree to provide accurate, complete, and up-to-date information, including:

  • Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Age
  • Gender
  • Payment Information
  • Any other information required to complete the transaction.

6. Prohibited Actions

You must not:

  • Retrieve platform data without permission.
  • Create databases using platform content.
  • Create fake user accounts.
  • Collect users' email addresses.
  • Circumvent security features.
  • Trick or defraud the Merchant.
  • Submit false abuse reports.
  • Use automated scripts, bots, or data-mining tools.
  • Interfere with the Platform or its services.
  • Impersonate another user.
  • Harass, abuse, or harm others.
  • Use the Platform to compete with the Merchant.
  • Reverse engineer or decompile the software.
  • Bypass access restrictions.
  • Harass employees or agents.
  • Copy or modify the platform software.
  • Upload viruses or malicious code.
  • Spam the Platform.
  • Damage the Merchant's reputation.
  • Use the Platform unlawfully.

7. Limitation of Liability

If you receive:

  • A defective product,
  • Poor service, or
  • A product/service different from its description,

your sole remedy is to initiate the refund process, subject to the applicable refund policy.

The Merchant disclaims liability for any losses.

You agree to indemnify and hold harmless the Merchant, its affiliates, agents, and representatives against claims arising from your breach of these Terms.

8. Guidelines for Reviews

When posting reviews:

You must:

  • Have firsthand experience.
  • Be truthful.
  • Use respectful language.

You must not:

  • Use offensive, abusive, racist, or hateful language.
  • Make discriminatory comments.
  • Promote illegal activity.
  • Post false or misleading statements.
  • Organize campaigns for fake positive or negative reviews.

The Merchant may remove or reject reviews at its sole discretion.

By posting a review, you grant the Merchant a perpetual, worldwide, royalty-free license to reproduce, modify, translate, display, perform, and distribute your review content.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of India.

Any dispute shall:

  • Be referred to arbitration in Bengaluru.
  • Be governed by the Arbitration and Conciliation Act, 1996.
  • Be conducted in English.
  • Remain confidential.

The arbitrator's decision shall be final and binding.

Either party may seek appropriate injunctive relief from courts in Bengaluru.

10. Grievance Redressal

For issues such as:

  • Double debit
  • Fraudulent transactions
  • Unauthorized transactions
  • Refund requests
  • Product or service complaints

you may contact the Merchant through the grievance redressal mechanism provided on the Platform.

11. Disclaimer

You acknowledge that:

  • Every transaction creates a legally binding contract.
  • Payments must be made using legitimate sources.
  • Accurate payment information must be provided.
  • Payment information may be shared where legally required or for fraud prevention.
  • The Merchant is not responsible for unauthorized use of your payment instrument.
  • Payments are made at your own risk.
  • The Merchant is not liable for transaction failures or authorization declines.
  • Security credentials such as passwords or order IDs must be kept confidential.
  • Website content is provided for general information only and should not be treated as professional advice.
  • Third-party links are provided for convenience and do not imply endorsement.
  • User-generated content does not necessarily represent the Merchant's views.
  • The Merchant does not guarantee that the Platform will be free from bugs or viruses.
  • Users are responsible for protecting their own systems with appropriate security software.

This version is much easier to read while keeping the original legal content intact.

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